Terms and Conditions

Payment Information

We except the 4 major credit cards; Visa, Master Card, Discover and American Express.  We also accept checks, but this must be coordinated with our sales team at 888-536-0002 to process the order.

Billing Terms and Conditions

All orders are processed once they are paid in full.

Return Policy

Please call and discuss the return and when we receive it in good condition we will provide a refund for the product.  The shipping charges are not refunded.

Privacy

We respect your privacy and only use your information for processing orders.  We leverage Paypal to handle all payment information to ensure the highest level of security.  We will not sell any customer information.

Emails

We only send order related emails so you will only receive emails that correspond with your order.  1) email when order is placed, 2) email shipping status 3) Trustpilot email 3 weeks after order is placed for customer review for feedback.  We will not sell or share your emails with 3rd party companies.

Warranty

We stand behind our workmanship and will make sure orders are accurately filled and delivered.  We will replace any shipping damage in a timely manner.  Defects caused by improper storage, improper installation or improper finishing will not be covered by this warranty.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut, including its conflicts of law rules, and the United States of America.  You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of New Haven County, Connecticut.